Privacy Policy

Introduction

Lowcountry Network Consulting, LLC (“LCNC,” “we,” “us” or “our”) respects your privacy. This policy explains how we collect, use, protect and share information when you visit our website, submit a form, request support, schedule a consultation or otherwise communicate with us.

Information You Provide

We may collect information you choose to provide, including:

• Your name
• Email address
• Phone number
• Business name
• Location or service address
• Details about a technology issue, service request, website project or support need
• Information submitted through Facebook or Instagram lead forms
• Information included in emails, phone calls, support requests or scheduling forms

Information Collected Automatically

When you visit the website, certain technical information may be collected automatically by the website and its service providers, including:

• Internet Protocol address
• Browser and device information
• Pages viewed and actions taken
• Referring website
• Approximate geographic location
• Dates and times of visits

This information is used to operate, secure and understand the performance of the website.

How We Use Information

We may use collected information to:

• Respond to inquiries and support requests
• Schedule service appointments or consultations
• Prepare estimates and service recommendations
• Provide requested services
• Communicate about active or requested work
• Maintain business, billing, tax and service records
• Improve the website, advertising and customer communication
• Detect spam, abuse and security threats
• Comply with legal obligations

We do not sell personal information.

Cookies, Analytics and Advertising Measurement

The website may use cookies and similar technologies to operate properly, remember preferences, understand website traffic and measure advertising performance.

We use Google Analytics and related Google measurement tools. These services may collect information about pages viewed, browser and device type, referring sources, approximate location and website interactions.

You can learn more through Google’s Privacy & Terms.

reCAPTCHA

Our contact form uses Google reCAPTCHA v3 to reduce spam and abuse. reCAPTCHA may evaluate device, browser and interaction information to determine whether a submission appears legitimate.

Google’s Privacy Policy and Terms of Service apply.

Service Providers

We may share information with service providers when reasonably necessary to operate the business and provide requested services. These may include Webflow, Cloudflare, Google, SherpaDesk, email providers, scheduling services, payment processors and other vendors that provide website hosting, communications, security, analytics or business operations.

These providers may process information under their own privacy policies and terms.

Facebook and Instagram Lead Forms

If you submit information through a Facebook or Instagram lead form, Meta may prefill information from your profile, such as your name, email address or phone number. We use that information to respond to your request and discuss the services you asked about.

Legal Disclosures

We may disclose information when required by law, legal process or a valid government request, or when reasonably necessary to protect our rights, customers, business or the security of our systems.

Data Retention

We retain information only as long as reasonably necessary for the purpose for which it was collected and to meet legal, tax, accounting, billing, warranty and legitimate business requirements.

Data Security

We take reasonable administrative and technical steps to protect information submitted to us. However, no website, form, email system or online service can be guaranteed to be completely secure.

Your Choices

You may contact us to ask about, correct or request deletion of information you have provided, subject to records we must retain for legal, tax, accounting, billing or legitimate business purposes.

You can also limit cookies through your browser settings. Disabling cookies may affect some website features.

Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy when our practices, website tools or legal obligations change. The effective date at the top of the page identifies the latest revision.

Contact Us

Lowcountry Network Consulting, LLC
PO Box 837
Goose Creek, SC 29445
Phone: 854-832-1117
Email: info@lcnetworkconsulting.com
Website: https://www.lcnetworkconsulting.com

Click-to-Call & Calendar Browser Extension

Lowcountry Network Consulting, LLC develops and maintains the Click-to-Call & Calendar browser extension for Google Chrome and Microsoft Edge.

Information Accessed and Processed

We may collect information you choose to provide, including:

• Click-to-Call: The extension identifies telephone numbers displayed on webpages and converts them into clickable links that can be opened using the user's configured calling application.
• Calendar Integration: When a user selects webpage content and chooses to create a calendar event, the extension analyzes the selected information to identify relevant details, such as names, telephone numbers, addresses, appointment dates, times, and descriptions.

Data Collection and Privacy

Lowcountry Network Consulting, LLC does not collect, receive, store, sell, or track any webpage content or personal information processed by the extension.

The extension does not require user registration, maintain a customer database, use analytics or tracking services, or transmit information to Lowcountry Network Consulting, LLC or its servers.

All information extraction and processing occurs locally within the user's browser.

Third-Party Calendar Services

When a user selects the Google Calendar or Microsoft Outlook option, the extension generates a calendar event creation link containing the selected appointment details.

This information is transmitted directly from the user's browser to the selected calendar provider when the link is opened. Lowcountry Network Consulting, LLC does not receive or retain this information.

Information shared with these services is subject to the respective provider's privacy policy:

• Google Privacy Policy: https://policies.google.com/privacy
• Microsoft Privacy Statement: https://privacy.microsoft.com/privacystatement

Calendar events are presented for user review before being saved.

Telephone Functionality

Click-to-Call uses the user's operating system and configured telephone application to handle telephone links. The extension does not independently place calls, record conversations, or collect call histories.

Data Security

The extension does not require users to provide account passwords, authentication credentials, or access tokens. Its functionality operates without a separate Lowcountry Network Consulting server or cloud-based processing service.

Policy Updates

Lowcountry Network Consulting, LLC may update this section to reflect changes to the extension's functionality, data practices, or applicable requirements. Any changes will be published on this Privacy Policy page.

Contact Us

Lowcountry Network Consulting, LLC
PO Box 837
Goose Creek, SC 29445
Phone: 854-832-1117
Email: info@lcnetworkconsulting.com
Website: https://www.lcnetworkconsulting.com